How to Create a Group Chat

Creating a Group Chat

  1. Tap the + icon.
  2. Choose the team the group falls under from the dropdown.
  3. Select the individuals you wish to include in the Group.
  4. Enter a Group Name.
  5. You can now send a message to the group or click the back arrow to return to the conversation list.
  6. The Group Name you created now shows in your conversation list.
  7. When you wish to message this specific group in the future, simply locate the Group Name in your conversation list.
  • Once you've sent a message to a group, you cannot change the Group Name but rather can create a new Group Name with the same users, if desired.
  • You always have the option to Exit a Group Chat. See below to learn how.
  • If you created the Group, you have the option to delete it, if desired. See below to learn how.

Adding a User to a Group Chat

  1. Choose the Group Chat from within the Conversation List.
  2. Click on the Group Name/Member Profiles at the top of the chat window.
  3. Choose Add User to This Group.
  4. Select the Team you wish to choose a user from.
  5. Select the individual(s) you wish to include in the Group.
  6. Hit Continue.
  7. You can now send a message to the group or click the back arrow to return to the conversation list.
  8. The Group Name you created now shows in your conversation list.
  9. When you wish to message this specific group in the future, simply locate the Group Name in your conversation list.
  10. Note: Once you've sent a message to a group, you cannot change the Group Name. You can create a new Group Name with the same users, if desired.

Naming a Group Chat

If you have selected multiple users to send a message to, you will be given the option to create a Group Name. To do so:

  1. From within the Chat window, tap the + Create a Group Name.
  2. Enter a Group Name and hit Save.

The newly created Group Name now shows in your chat conversation list.


Deleting a Group Chat

  1. Choose the Group Chat you wish to delete from within the Conversation List.
  2. Click on the Group Name/Member Profiles at the top of the chat window.
  3. Choose Delete Group.
  4. When asked if you are sure, hit Delete Group once again.

The group will no longer be in your Conversation List. Please note that you can only delete group chats that you started.


Removing Yourself from a Group Chat

  1. Choose the Group Chat from the Conversation List that you wish to be removed from.
  2. Click on the Group Name/Member Profiles at the top of the chat window.
  3. Choose Exit Group.
  4. When asked if you are sure, hit Exit Group once again.

The group will no longer be in your Conversation List and you will no longer get messages sent within that group.