Team Chat Overview

City SC Mobile App

The Mobile App Chat feature allows parents, players, coaches, and team members to communicate directly within the app. You can view conversations, send messages, create group chats, and manage notifications — all in one place.

The main Chat Screen displays:

• A list of recent chat conversations
• Contacts and/or Group Names
• Message previews
• Timestamps of the most recent message
• Unread message indicators (if applicable)

Conversations are organized chronologically, with the most recent at the top.

Accessing Chat

1. Open the mobile app.
2. Tap Chat in the bottom navigation menu or the Chat icon on the top right of the screen.

3. You’ll now see all the chat messages in your Conversation List.

Starting a New Chat Message

To create a new conversation:

1. Tap the + (plus) icon in the lower right corner of the Chat screen.

2. Select:
   • An individual contact by checking the box next to his or her name, or
   • Click on the Player's dropdown arrow to see his or her Guardian(s) and select the name(s) you wish to message. Note: If multiple names are chosen, you will be given the option to name the group. See below for instructions on how to do this.
3. Type your message. Insert photos, videos or files if desired. Click here to learn how to include attachments.  
4. Tap Send.

5. The new conversation will now appear in your Chat List.

Creating a Group Chat

1. Tap the + icon.

2. Choose the team the group falls under from the dropdown.

3. Select the individuals you wish to include in the group and tap Continue.

4. Tap on + Create a Group Name.

5. Enter a Group Name and tap Save.

6. The Group Name you created now shows in your conversation list. When you wish to message this specific group in the future, simply locate the Group Name in your conversation list.
7. Once you've sent a message to a group, you cannot change the Group Name but rather can create a new Group Name with the same users, if desired.
8. You always have the option to Exit a Group Chat.
9. If you created the Group, you have the option to Delete the Group Chat, if desired.

Adding a User to a Group Chat

Note: Only users that originally created a Group Chat can add new members to it.

1. Select the Group Chat you wish to add a user to from within the Conversation List.
2. Click on the Group Name/Member Profiles at the top of the chat window.

3. Choose Add User to This Group.

4. Select the Team you wish to choose a user from.

5. Select the individual(s) you wish to include in the Group and tap Continue.

6. You can now send a message to the group or click the back arrow to return to the conversation list.

Naming a Group Chat

If you have selected multiple users to send a message to, you will be given the option to create a Group Name. To do so:

1. From within the Chat window, tap the + Create a Group Name.

2. Enter a Group Name and hit Save.

3. The newly created Group Name now shows in your chat conversation list. When you wish to message this specific group in the future, simply locate the Group Name in your conversation list.
4. Note: Once you've sent a message to a group, you cannot change the Group Name. You can create a new Group Name with the same users, if desired.

Deleting a Group Chat

Note: Only users who originally created a Group Chat can permanently delete it.

1. Choose the Group Chat you wish to delete from within the Conversation List.
2. Click on the Group Name/Member Profiles at the top of the chat window.

3. Choose Delete Group.

4. When asked if you are sure, hit Delete Group once again.

The group will no longer be in your Conversation List.

Removing Yourself from a Group Chat

1. Choose the Group Chat from the Conversation List that you wish to be removed from.
2. Click on the Group Name/Member Profiles at the top of the chat window.

3. Choose Exit Group.

4. When asked if you are sure, hit Exit Group once again.

5. The group will no longer be in your Conversation List and you will no longer get messages sent within that group.